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How to send a 'thank you' message
How to send a 'thank you' message

Learn how to send a message to your customers after their appointment.

Mark Raa avatar
Written by Mark Raa
Updated over a week ago

Customer service extends beyond the time they are with you. Sending a customer a message after their appointment to thank them, or find out how their experience was is a powerful tool to build customer relationships.

Diarize Me allows you to send a 'thank you' message to your customers after their appointment automatically.

To enable this, click on 'Settings' and then on 'Client Notifications':

Under the 'Thank You Messages' section, click on 'Edit':

Enable 'Thank You Messages', choose when you would like it to be sent, the time you would like it sent, and the message. Once you are done, click on 'Save':

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