A cash-up is done to ensure that you have accurately captured all appointments, retail sales and payments in Diarize Me. In order to properly cash-up at the end of the day, the amount owing for services, retail purchases, and gift cards should match the amount paid for that day.
To perform a cash up, click on 'My Business' and then on 'Reports':
For 'Report Type', choose 'Cash-up Report' and then choose 'Standard' for the report sub type. Cash-up reports can only be run for a specific date, so you are not able to specify a date range. You are able to view the report 'On Screen', or download it as a PDF or Excel file:
The standard cash-up report will display a summary of your sales, followed by a summary of payments, and then a breakdown for each staff member for the chosen date.
The total for your sales and total for your payments should match up if all services, retail products, and gift cards were paid for on the same day.
If your payments are less than your total sales, it is likely that payment was not captures, or an appointment or retail item was added to an account accidentally. If your totals do not match up, you should perform a detailed cash-up report to find the problem.